WordPress Lesson Learned

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  • May 21, 2008

The lesson is, don’t just delete plugins. When removing plugins from WordPress follow these simple steps:

  1. Deactivate the plugin. Login to your WordPress administration and go to the Plugins section. Click the ‘deactivate’ link to the right of the plugin description.
  2. Visit the plugin author’s website. Read through their documentation and/or the plugin readme file for instructions on removing the plugin.
  3. Delete the plugin. Access your website files using your FTP client. Go to wp-content/plugins and delete the plugin files and/or directory.
  4. Remove any associated files. Follow the author’s instructions for removing any associated files or folders. Some plugins will modify WordPress files including wp-config.php and/or your htaccess file. Look for lines of code in those files related to the plugin you are removing. Delete those lines and then upload the new files to your server.

You may be wondering why I am posting this. Well, if you have been to our site within the last few weeks you may have noticed some performance issues, including but not limited to; very slow load times, pages that fail to load and instead load a blank page, and a sporadic internal server error. After a couple of conference calls with our host to get it straightened out, we determined it was a plugin conflict between two different cache plugins.

Cache plugins can be great because they create and then serve static versions of all your pages. So if you have a sudden influx of visitors from an article that has been Dugg you can still serve the page without all the database calls and possibly crashing your server altogether. However, as we experienced they can also be troublesome to correct when they conflict.

So we would like to apologize for the poor website performance and invite you to leave us a note if you continue to experience problems on our site. Thank you.